03 / 69The method1 min read

The 12 Questions

7 Questions of Leadership: Vision & Purpose, Market & Customer, Strategy & Positioning, Business Model & Value Creation, Customer Experience, Employee Experience, Goals. Creating change — refining the core of the organisation toward a better future state.

5 Questions of Management: Plan, Roles, Goals, Meetings, Data. Executing the present — taking the current plan and delivering the outcomes.

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